I was calling to request some details for an apartment to rent. It is difficult for me to book a viewing in person, so I asked if a video would be possible. I would have most likely gone ahead with the booking anyway. They were unable to provide one. I can hardly see the reason not to, one would think they could have used the time for a physical viewing to film a short video walk through instead. Very disappointed. Needless to say, scant information on any of their properties on their site.