Increased rent by the maximum legally allowed 3 DAYS before our lease renewed, so we had no time to find somewhere else to live. Before they told us this, it also took them TWO MONTHS to sort out renewing our lease and changing one of the names on our lease. They did not respond to emails for nearly a month, hardly ever answered the phone or returned phone calls. It also took ages to sort any issues we were having, including a faulty boiler which took three months to sort out. Then when our apartment flooded because our neighbours (also letting with Linley and Simpson and had boiler problems they had reported) boiler burst, we had to move out. It took 6 weeks before they found alternative accommodation and also then we were made move back into our apartment when it did not have any floors. They then tried to increase the rent again. We moved out and they tried to charge us for things that were already listed as issues when we moved in.
