Me and my partner rented our first house through this company for almost a year. They were a nightmare to begin with, we dealt with the branch in Bingley. They contacted us to say that the landlord needed his house back as he was moving his nephew in who lived down south. They gave us 3 months notice, but then told us that we had to give them 2 months notice before we move out. We was struggling to find another house to rent as no one else wanted to wait 2 months for us to move in. We was told by the manager of another company that that is absolute nonsense and the notice should never be 2 months and we will miss out on a lot of houses because of this. When we rang linley and simpson they said they will 'ask the landlord if he's ok with a month' which has nothing to do with the landlord as everything is written up in a contract and it is up to the agency. They then agreed for us to give them a months notice. Once we had moved out they wouldn't give us the bond back as the 'hob was overused and scratched. The hob was brand new when we moved in and we only lived there for 9 months so there. They was also constantly rude on the phone and really difficult to deal with.
