I took this company to the property ombudsman after appalling service trying to acquire a tenancy in Wetherby. it took 9 months but I won damages.I was given written assurance of securing tenancy but purely because I complained at their poor service they withdrew the offer on the grounds that the landlord had 'decided not to proceed'. This was a lie. They were unable to produce evidence. They are a cabal of mean spirited, money driven amateurs. Good luck if you use them. You'll need it. And a lawyer.
