As prospective tenants you are treated like second class citizens. They also use Goodlord for referencing purposes. I would query whether some of their processes are actually legal. They do not tell the truth and we have evidence of this. It is only because of the circumstances we found ourselves in and the house we wanted near relatives was being let by them that we proceeded with this company. It has been a dreadful experience. Sometimes in life we can all face storms and find ourselves in difficult circumstances. The "service" received by Linley & Simpson only added to this.Look at their rating - and I am shocked this company is allowed to continue.