Absoloutley disgusting handing my keys in and they are trying over charge me like an additional 2 weeks rent, and a ?132 for end of tenancy clean when in their own words there was a bit of dust and shower smudges. They also claimed they hadna ? ?t received my keys and didna ? ?t end the tenancy until 2 weeks after. The staff they have at the front desk clearly lack training and common sense and they clearly dona ? ?t give a crap how they treat tenants. If anyone is moving into 33 balmoral Place brewery wharf I advise you not too as the lights make a horrible buzzing sound and the heating does not work. Lights and electrics are faulty and will probably trip when you move in as they did with me. The staff are unprofessional and extremely incompetent Althea messed up my viewings on 3 occasions originally and I am still receiving text messages from them advising that someonea ? ?s coming to view the apartment 3 weeks after Ia ? ?ve left this just shows how unorganised and incompetent they are. I would seriously advise to use another letting agent.
