Avoid Linley & Simpson as landlords like the plague. After condemning my daughter's boiler last Friday because it was "potentially leaking carbon monoxide" into her home (their words), where she is a single mother with a 7 year old and 10 year old daughter, it then took me 2 hours to persuade them to order heaters to be delivered to her house in the meantime last Friday (they told her it was her responsibility to go out and buy them and they would not refund the cost at first, and then after an hour of me on the phone changed it to they would reimburse for 3 heaters, even though she was not in a position to go out and buy them herself. They finally agreed to order heaters themselves the next day, low energy weak heaters that barely heat up a corner of a room let alone each of the bedrooms and living room, kitchen and bathroom. They did not contact her again over the weekend to provide any updates, and it took her having to call them today (Tuesday) to have them tell her they can't do anything until the weekend (9 days no heat) because their 'workers don't want any overtime'. They are not allowing her to use alternative companies, and refusing to do anything about it in the meantime. Matthew at their Horsforth maintenance office has been absolutely despicable on the phone, no doubt because she's a single mother with two young kids, who he feels he can dismiss. He has treated her, and myself, in an incredibly unprofessional manner, speaking over us and swearing. Complete cowboy landlords - do not touch with with a barge pole. They clearly do not value their lower income tenants in the slightest. Vile people. They are now currently on day 5 with no heat, and refusing to take her calls. Anyone knows that these emergencies are supposed to be rectified in 24 hours, and yet we're on day 5 with no heat and two young daughters.
