Unfortunately have had no other option but to resort to writing and online truthful evaluation of this firm, a) this is the second time this has happened. As a Landlord they hold a tenants deposit and do no release in a legal and timely manner. If this was not enough whilst my property being managed by this company the have failed to manage and allowed the tenant to trash the place and hammer nails into walls and leave the trash outside of front garden.I like other landlords pay such people a fee to manage, this is NOT managing a property, they had left it to the tenants free reign to do what they wished.Whislt their own colleague agreed and confirmed that the tenant will accept fault and allow the deposit to be used for the clean up and works another colleague has since chanhed this stance and advised the deposit is no for use and needs to go through an adjudicator.This company is absolutely awful and lack intergity, honesty, negligence and when money is imvolved 'fraudulent' behaviour comes to mind.They should b3 investigated by the FCA and the Financial Ombudseman.I warn all Landlords to look how your portfolios are being managed.
