I rent a property through this company in York. Their good points are, they are quick to find tenants and so far they appear to be keeping us legally compliant- but thata ? ?s where the positives end. They let both tenant and landlord down in so many ways. Theya ? ?re too hasty to move tenants in, resulting in poor service for the tenant and embarrassment for the landlord. Therea ? ?s bad communication between departments. Never available to speak to and dona ? ?t return calls. Their service includes property inspections which miss the most basic of things youa ? ?d expect a letting agent to check between tenants. For instance- do the taps work? does the heating work? can the windows be secured? What state was this property in when we started managing it- what state is it in now? I wouldna ? ?t recommend this company to landlords or tenants because theya ? ?re too focused on financial turn around over quality of service.
