I've been a rental tenant of a Linley property for several years, and everytime I interact with them it is upsetting and frustrating. The property I rent has had a mould issue for well over a year, and there is no interest from Linley in resolving this. From my experience, they do not keep accurate records on tenants or their properties with ongoing issues. The fixtures and fittings have never been refreshed, and the annual inspection just seems to be a tick-box exercise to preface yet another rent increase. I genuinely don't know what my landlord gets from the service from Linleys, as they are not 'managing' the property I rent. If you call the office, they will answer and they'll advise that they'll ring you back but don't, and then you wait a few days and try again - over and over. They rarely send emails, presumably to avoid an audit trail. The staff are friendly, but there is either a lack of resource or lack of training, as the service is bad. I am still in contract, but I am leaving this review as there seems to have been an influx of 5 star reviews on here in the last thirty days (check the average reviews left the past 12 months for comparison) and I would not want a prospective tenant to believe this is a 5 star service.
