Worst company we've ever rented with. They do not care at all about rentals. Unfortunately we were forced to use them again as they took over the property from Preston Baker. I was put off using them previously when a "lady" named Sharon decided to randomly let herself into our house and walked into our bedroom while I was asleep. She explained she'd tried to make an appointment. Checked my email and sure enough she had..... 20 minutes earlier. 20 minutes notice!! Wow!So many problems had been reported to them regarding the property and they were just ignored. Forcing us to waste time chasing them up daily.Also walked into our property at the end of the working day to find viewings had been done without consent. Dogsh#t walked into the carpet and all lights/ heating left on to name a few problems. Will never use thus company again. They sit 6 feet away from each other and don't communicate. Staff are undertrained and incompetent. If you call them with a serious problem they will laugh at you. Worst letting agent in York. If I could give 0 stars I would.