My experience with Linley and Simpson has been nothing short of a nightmare. I received the keys to the property last week, and what initially seemed okay turned into a series of shocking discoveries upon closer inspection. It's evident that the agency did nothing to prepare the property after the previous tenant left.The carpets were filled with dust and dirt, some even partially removed from the floor. The toilet floors were in appalling condition, with no maintenance or silicone applied to prevent water leaks. In certain areas, the floors were damaged, adding to the overall dissatisfaction.Despite reaching out to the agency via email, in person, and sending them photographic evidence of the issues, there has been no response or solution provided. It's been a week, and the lack of action on their part is unacceptable.I am extremely disappointed with Linley Agency's negligence and lack of professionalism.