My daughter used this company to manage her apartment in Leeds. They failed to do any inspections during the tenancy and when the tenants left the apartment was in a very poor state. Furniture was badly damaged and there was very clear evidence that the tenants had kept a cat in the apartment, in breach of the tenancy agreement. All of this would have been revealed had L&S done their job properly, At the end of the tenancy L&S seemed indifferent and unconcerned about the issue. They then took months and frequent cajoling to deal with retentions from the tenants' deposit to cover the cost of the damage. Consequently we appointed another letting agent. We would not receommend L&S to other landlords.
