Had really good experiences with individual members of the team - notably Holly Searchfield - as our tenancy was coming to an end, my partner unfortunately ended up in intensive care, so I couldna ? ?t move out of the house by the pre-agreed date. She was so patient with the whole situation and really made such a stressful time that little bit easier to deal with. She even followed up a couple of weeks later to check in on him, which was so unnecessarily kind. On the other hand, we had a lot of disappointing experiences with Linley and Simpson as a whole - it took them weeks to sort out a leak that was causing black mould to form around our electrical socket and that was warping all our floors. Our bed broke and needed replacing but all they did was send a handyman that screwed a piece of wood into the bottom of it. The 3 seater sofa that came with the flat needed replacing (simply due to old age/wear and tear), but they replaced it with a two seater chair that is closer to a dentist waiting room chair. When I got in touch with them, their reply was essentially a ? ?well therea ? ?s two of you on the tenancy and ita ? ?s a two seatera ? ? - the chair literally wasna ? ?t big enough for us to sit next to each other side by side (wea ? ?re of average build). Ended up biting our tongue a lot because it felt like arguing with a brick wall over something that could and should have been so easily fixed
