Very disappointed with the Leeds office, after my daughter living in student accommodation in Headingley, i thought this was a step up ! , both were studying for Masters Degree's . Very very disappointed with the letting agents, holding money back for no apparent reason , the flat was a long way from perfect when they moved in , carpets not cleaned , no microwave , no light bulbs , gate not working, mould , windows that didna ? ?t close !!! I could go on . The agents never answered calls and were not interested. They left the flat having got the carpets cleaned and a full clean of kitchen and bathroom , and they still held a ?200 each as it wasna ? ?t to standard, seriously , if your son or daughter are thinking of renting off this company, THINK AGAIN!!! Not to be trusted with your deposit. Very disappointed with the greedy landlord and untrustworthy agents .so glad it was only a 12 month contract, BE VERY AWARE!!! Not to be trusted