Linley & Simpson

2.9
2.9 from 483 Reviews and Ratings
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Unprofessional Viewing

We were very shocked by the viewing we had last week with Linley & Simpson. Before we'd even set foot in the property, the agent advised us to brace ourselves, and to "look past the issues as the landlord is sorting it" and that he would subtly point out some of the worst areas for us to notice so that we could be fully informed.The tenants seemed surprised by us coming for a viewing, which meant we felt a little uncomfortable viewing their home, which was in a very poor condition with mould, damp, peeling paint, very thin, worn carpets, and single glazed windows with poor quality wooden frames.This was all in complete contrast to the bright, airy, well presented photographs on the website listing - these photos must have been taken at least 10 years ago, so we felt very misled by these.The agent then proceeded to tell us very sensitive information about the tenants, and the fact that they had been served a Section 21, which we felt was highly unprofessional and unnecessary. He also kept referencing the fact that we only needed to "add our requests to the application form for repairs and the landlord would sort it" but this didn't fill us with much confidence.Very disappointing experience, as we've had some lovely viewings from them before, but the ball was definitely dropped on this one in multiple ways; not to their usual high standards.

1
Date of experience: Jun 12, 2024

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