Linley & Simpson

2.9
2.9 from 483 Reviews and Ratings
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Deeply Unprofessional and Lack of Communication

Deeply Unprofessional and lack of communicationOur experience with Linley & Simpson Pudsey was extremely disappointing. We gave 2 monthsa ? ? notice after buying our home, but were ignored for weeks. Just a week before moving, they demanded a ?400 to find a new tenant. They claimed someone was taking over the tenancya ? ?but we only found out after calling that the application had failed the day before. No communication, no courtesy.They continued charging full rent while the property sat empty and underwent refurbishmenta ? ?still under our name. In total, they took a ?6,500 from us, including a ?500 unfairly deducted from our deposit for pre-existing issues. Even the branch manager offered no support.If you are a tenant, please avoid them. You wona ? ?t get any supporta ? ?only stress, silence, and a terrible experience. This agency lacks transparency, professionalism, and basic empathy.

1
Date of experience: Jul 26, 2024

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