We were asked by Kirk to complete ID verification online for a property rental agreement. There were issues with how this had been set up for us to complete and the app's technical support team were slow to respond, and unable to resolve this particular issue.Kirk eventually completed the task for us, but this meant that we had to provide personal data to him for the task. I would suggest that future communications with clients are a little bit more specific to save everyone time, such as clarifying exactly which individual's details are required.Kirk was professional, pleasant and polite throughout.
