I found a property to let that I was really interested in viewing. I contacted this Company numerous times, first couple of times I was told they were short staffed and somebody will come back to me. I chased again by phone, I was told the same thing. I emailed the Lettings manager, I did not receive a response. I then telephoned the following week and chased again, I was told there are tenants still in the property and somebody will come back to me to arrange a viewing. I left it about 5 days, sent another chase up email, I was ignored again. I then saw on the Right Move website that 'viewings are now being taken' so I followed up with ANOTHER phone call, to be old oh actually there's an application going through on that one. I explained I had been waiting for somebody to come back to me to arrange a viewing as I understood Tenants were still in the property. It seems to me they already has somebody lined up. Please do not advertise properties to let if they are not actually available to everyone. Poor customer service, very dissatisfied.
