As a landlord, I've always found L&S to be well organised and quick to inform and respond. Detailed monthly statements are provided, and we receive our payments, tenancy renewal documentation, etc. punctually. There have recently been a number of fairly minor plumbing-related incidents in our property, and these have been promptly communicated to us by Ruby Brewer, and then equally promptly dealt with and closed out by her, in accordance with our instructions. As a non-UK landlord, I appreciate this level of service, because such problems are sorted before they become more serious in technical terms or a cause of dispute between landlord and tenant.
