Absolutely annoyed with these. I can't even put into words and process what this company have done. My children were travelling with the dad to his home country, my son who is a minor, we sent all relevant documents plus more and was to take 6 days, we are now on day 13 and now say they want a parent to apply for a visa along my son starting a new application process. They fly in 3 days. My eldest daughter 19. Has been such a long process, changed the est del date numerous times, and now 3 days before they fly says online that visa will be ready in 12 days.Avoid this place at all costs would not recommend them easier just to go through government.