Review Time
I needed to cancel my reservation as the fare did not correctly show the baggage allowance within 30 minutes of booking. Vilok helped me navigate the cancellation process and guided me through the new booking. He was very professional and super knowledgeable of the back end process. He was very courteous throughout our call. I am very impressed with the excellent client service ! We will be happy to use this service again and refer our friends and family.
Anuj helped me to book my flight to India. He is very knowledgeable and friendly work with. IndianEagle should honor the price that comes on their website. There is a $100 difference online vs agent. But Anuj helped me to reduce the difference but he cannot honor online price.
I booked my return flight from the U.S. to India through Indian Eagle. Although I initially found lower fares, I encountered issues during the payment process—the transaction wouldn’t go through despite the quoted prices being visible. Subsequently, I received a call from Indian Eagle, and while they did partially honor the fare difference, the experience left me uncertain about their transparency.That said, I was reasonably satisfied as I still managed to save compared to booking directly.Unfortunately, my return flight has been affected. I am currently trying to secure a full refund as per the airline’s policy; however, Indian Eagle is denying the full refund. I spoke with the airline directly, and they confirmed that, since the issue was caused by the airline, I am eligible for a full refund and may also request compensation.
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