It all began very positively eg helpful salesman and good communication up until after we collected the car. From then onwards, it went downhill in terms of their aftercare service.Within a few days of having the car it developed 2 faults. When we checked the MOT status online we discovered it had failed the initial MOT carried out at GH just before we collected it, due to the same fault which had flagged up for us. Anyway, to cut a long story short, we were told it could take approx 3 weeks to fix the faults which left us without a vehicle. No apologies and no offer of a courtesy car. When we told them we were rejecting the car they refused to accept our decision and told us we HAD to give them a chance to put it right. They were not interested in our point of view or in coming to a mutual agreement about the situation. The case is now resolved, but we would NEVER use or recommend GH ever again.
