Too long to rectify a manufacturing fault, too interested in going on leave, all it would have taken was a phone call but I had to call head office after 4wks to get anyone interested. Terrible customer service from the branch, they gave me a courtesy car covered in bird droppings and no tools in the car. When I returned the car it was 100% cleaner than when given to me. As it turns out instead of a long drawn out fight with Nissan the dealership took it on themselves to have the manufacturing fault rectified so my previous review was not correct so I have to give them 4* for doing the repair off their own back so thank you Glyn Hopkins Chelmsford Nissan