Booked a service well in advance at Glyn Hopkin Bedford, they sent an online check-in a few days before, which I duly filled in, they phoned the day before to remind me of the appointment and also confirmed it by a text message.When I arrived the service staff knew nothing about the service and were not being that helpful until I showed them the text message confirmation with the date and time on. They were obviously not happy and after some considerable time staring at various screens and creating a work sheet they finally took the keys. I was waiting and the service was supposedly completed and the keys handed back to me in around 45 minutes. So I leave you to make up your own minds as to what sort of service I got.
