I was going to buy another Nissan note E017 WRN sales man Thomas . As it was long way to Romford I was going to have it delivered . It went back forth so long in the end I changed my mind after seeing one local I decided I didn’t sadly like the shape of it . Thomas was very helpful nice friendly salesman I felt bad I changed my mind I had paid a ?99 fully refundable deposit . I have been asking for 3 weeks to get my deposit back . I asked to speak to finance team when I rang Romford Nissan garage and they said if the salesman has said he sorting it you will get your refund no phone number given to ring myself as they said they didn’t have one . I emailed the person I believe he was the manager who replied asap when thought I was buying the vechicle but I didn’t hear from him about a refund . Thomas replied twice asked me for sort code account number to send through to refund department and said five working days three weeks ago !!! Still haven’t got my refund !! The pressure I felt to pay a deposit and the car is still advertised for sale !! And I haven’t got my money back so come on Nissan Romford Glynn Hopkins customers need after care to . I believe it’s the after car sale finance team letting you down as Thomas gave me in writing it had been done and be back in the bank . I would like this investigated and my money ?99 refunded i have one star review as I am totaly disgraced by you keeping my money legaly it stated ?99 deposit fully refundable !!! And I’m still waiting for my refund !! Just recieved my refund at last after chasing up a few times and doing a complaint never known anyone ever to take weeks and weeks to refund but sorted now . Wouldnt ever leave a deposit with anyone ever again .
