HUGE PROBLEM TRYING TO GET MY REFUND BACK ON MY EXTENDED 2 YEAR WARRANTY - CANCELLED WITHIN THE TIMEFRAME - MUCH CONFUSION - SALES MANAGER (ZAC) TAKING FAR TOO LONG TO RESPOND - NOW ESCALATED TO HEAD OF CUSTOMER SERVICE - ORIGINAL SALES PERSON (HANNAH) REFUSING TO TAKE MY CALLS _ PROBLEM SEES TO BE WITH GLYN HOPKIN SALES/FINANCE - WHO WERE UNAWARE THAT THEY ALREADY HELD THE FUNDS - WHICH MEANS THAT PAYMENT HAS BEEN DELAYED TO ME. I REMEMBER THERE SEEMED TO BE GOOD COMMUNICATION WHEN I PAID ?18,650 3 MONTHS AGO? SALES WERE HAPPY TO SPEAK TO THEN ???????????????????
