awful. booked my electric car in for routine service MOT (Romford branch) they called me to say i needed a new tyre otherwise would fail MOT. As I need my car for work, I had to take a day off (unpaid), then I had to pay for an Uber to the garage, pick my car up, drive to a different garage to get a new tyre, drive back then wait an hour to get my pass certificate. I had an unwell child at home I had to drag out into the cold. How does a Nissan authorised main dealer and garage not have tyres in for cars they are routinely servicing!!!! why couldnt a Nissan employee have gone to a sister branch to get a tyre. why did I have to do this myself?? I paid ?379 for a service of an electric vehicle (which does not have an engine), so what exactly are they servicing?? I expect the brakes and the battery ..so why so expensive?? then to have to go to source my own tyre to pass an MOT!!! absolute sham company. my car came back without being cleaned nor the battery charged which is what I would expect for paying this kind of money for a service from a main dealer. Avoid Nissan Glyn Hopkin - awful customer service and you do not get anything for the money you are paying.
