I purchased a car from glyn hopkin renault colchester in November 2024 and had a few issues with it and none of which got sorted out .I ended up having to get rid of it.The staff on the service desk seemed polite and helpful but you would expect them to be anyway as for anything else glyn hopkin are a load of crap.The after care just does not exist. The score on trust pilot indicates how good they are(57% gave 1*speaks for itself).That is not good quality after care .I am more than happy with my new car that I purchased that is NOT from a glyn hopkin dealership and glad they will never manage/service a car of mine.Having read a lot of the reviews on trust pilot it's clear to see the issues I had were not a one off .It looks like they treat customers the same across all dealerships regardless of what brand they are selling but not in the right way.GLYN HOPKIN ARE NOT TAKING ANY ADVISE FROM ANYONE .They really are disgusting and should be shut down .I think when glyn hopkin receive a positive review they feel like they have won the euro millions. Last week I was with a group of sixteen people when the subject of used cars came up as one of them had problems with a used car they had recently purchased. I asked them if it came from glyn hopkin and surprisingly it wasn't. I shared my experience with the group and after showing them the photos I took and showing them the reviews all of them said they shall never buy from any branch of glyn hopkin.I shall continue to share my experience with as many people as possible. I am disgusted at how they treat customers as it is them who keep them in business but do not seem to have any value as regardless of what they say actions speak louder than words .ANYONE THINKING OF PURCHASING A NEW OR USED VEHICLE OF ANY BRAND I WOULD STRONGLY ADVISE READING REVIEWS ON TRUST PILOT AND THEN AVOIDING ANY GLYN HOPKIN DEALERSHIP AS YOU WILL NOT REGRET IT . Glyn hopkin are CRAP to say the least. There are plenty of alternatives which I now regret not going to for which I am sure you will be treated a lot better.GLYN HOPKIN AFTER CARE IS NON EXISTING. I am very disappointed with myself for ever stepping foot in a glyn hopkin dealership but shall never do so again .I would not have a vehicle from glyn hopkin even if it was the only option available .They are just a load of CRAP 💩💩💩
