My car was booked in for service costing ?250, at time of booking this was booked with a courtesy car.On arrival there was no mention of the courtesy car on the booking, they sourced a car which was in a horrendous condition cleanliness wise, there were dirty tissues in the door pockets, all sorts of stains and marks on the seats, dog hair over the rear seats and in the boot.On arrival back at collecting my car from a distance it looked as though it had been valeted as you would expect as part of a service, however this wasn’t the case clearly a pressure washer has been thrown over to get rid of the clearly obvious loose dirt but the whole car was still covered in traffic film dirt, the inside of the car hadn’t even been touched! Disgusting lack of service!!!This was the Nissan Branch in Colchester
