Still waiting for Nissan Approved promise to be full-filled ! Nissan approved promise says - Nissan Approved vehicle promise - “Because Nissan technicians have made every effort to ensure your used car looks, feels and drives as good as new!I had Nissan Leaf 2021 (8K miles) delivered to Glyn Hopkins Ipswich. Communication through sales process was very poor. Still waiting for documentation through post including 101 point check , Payment receipt and copy of final invoice showing nil outstanding. The vehicle on handover still had Disabled Tax class ( Nissan Romford said Admin person at dealership made human error as they should’ve done this) . This meant Dealer could not tax the vehicle ? Nil tax - electric) and I had to spend 25 pounds and get it done at Post office, meanwhile no comms from dealer . On day of delivery I asked Romford Glyn Hopkins person to show me How to connect Nissan Connect App for Nissan Connected Service’s. He asked me to contact Nissan Tech Support to get old owner account removed from Nissan connect. I got it done. After that also Nissan connect did not work. Tech support diagnosed and told me to go to Nissan dealer. Went to nearest Glyn Hopkins - Colchester . They did lot of diagnostics and told me TCU ( telematics control unit) is faulty, this is basically SIM that connects car via App for connected services. Now today is 22 April and still awaiting for Nissan Romford to send replacement TCU to Nissan Colchester so that they can get my TCU - Nissan Connected Service’s working! On the positive side the car is only genuine 8K miles , handed over in clean condition. Battery is good . Car drives well. Awaiting TCU replacement ! or 30 days guaranteed replacement of car !
