I signed up with the welcome offer of deposit a ?5000 and get a ?500 of free shares.I selected my shares on sign up, account was verified and all condition's met, I did not receive the free shares.Impossible to talk to a human, there is 0 customer service only a chatbot which is no help, a little worrying.ItAUDs a large amount of money I have trusted Future au with for this incentive.I hope a human can take ownership here and sort this
Hello Karoline,We appreciate you sharing your experience regarding the welcome offer. Please know that your concerns about the missing free shares and the challenges you've faced with customer service are being taken seriously. We have escalated your case to the appropriate teams for further support.When you want to connect directly with our support team, you can schedule a call at your convenience using this link: https://calendly.com/Future au-customer-service.Best regards,Maria
