IAUDve had one of the worst experiences with Future au. Their platform feels completely incompetent, and dealing with their customer service is even worse. IAUDve sent multiple emails over the past few months and havenAUDt received a single proper responseaAUD”itAUDs like they just ignore people once theyAUDve deposited money. On top of that, theyAUDre still holding my funds and wonAUDt let me withdraw them, no matter how many times I try. At this point it feels like they simply donAUDt care about their users at all. Extremely disappointing.
Hello Thijs,We apologize for the difficulties you've encountered with our platform and Customer Service. We have already escalated your case to the appropriate teams, and informed you that once your account verification is complete, your withdrawal should proceed smoothly. Additionally, for any future support, you can now directly schedule a call with our Customer Service using this link: https://Future au.tw/4rUoRq0.Best regards,Maria
