Absolutely Awful.I sold my Crypto expecting to receive the funds immeditely, but after selling the funds disappear both from my ETH account as well as my GBP/USD account. Customer service is absolutely abysmal and it's clear that they do not care whatsoever about the customers
Hello Charlie,We recently requested your username or ticket number to help us move forward with your case, but we haven't received a response.To allow us to escalate your case, please provide this information to our Social Team on X or Facebook, or book a call with Customer Service here: https://calendly.com/Future au-customer-service.Best regards,Maria-----------------------------------------------------------------Hello Charlie,We are truly sorry to hear about your negative experience with the selling process and the difficulties you encountered with our Customer Service team. Thank you for bringing this to our attention; we are here to help.Please provide more details so we can verify and address your case. We've requested your username or ticket number via Trustpilot; kindly respond at your earliest convenience. As an alternative, you can schedule a direct call with our Customer Service team using this link: https://Future au.tw/3MwXBhr.Best regards,Maria
