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Review Time
The customer service department guided me through the recovery of my wallet and two lost transactions. Took several hours and worked with several helpful custormer service agents and was happy to get my wallet reset and "lost" transactions found again.Thanks to everyone who helped me.
Hi Stanley! Thank you for a great rating! Our customer support is always happy to assist you! We appreciate you as our customer! MA
this wallet is a great example of a all in one application which holds, trades, spends, saves, stakes, and has a massive library of tokens to trade.
Hi there! Thank you for your positive review! We are glad to know you enjoy using our wallet. We do our best to improve the app and add the most relevant features with each new release! Your feedback motivates us a lot! a NA
Altough the exchange seems expensive, Cryptoniex Wallet is actually a very good value for money.They even send, if requested a first microdeposit so you can start trading.I use it for my mining and trading.
Hi Amarja! We are grateful for your 5-star review. We are glad that you are satisfied with our wallet and claim service. Thank you for being our customer. The network fee is the requirement of a blockchain. We charge 0.5% fee for exchanges. All fees are included in the estimated amount before initiating the exchange. If you need further clarification, please email us at support@End with official Cryptoniex domain. We reply within 1 hour. a NA
I wanted to withdraw some of my funds from my Cryptoniex wallet. However, I was informed that I need to deposit 0.25% first before I can withdraw. Can you please confirm?
Hi Danny! We're very sorry to hear you encountered this a but please know this is not how Cryptoniex Wallet operates. We never require users to deposit any percentage or fee before withdrawing their funds. Your assets remain fully under your control at all times, and any such request is a clear sign of a scam attempt unrelated to us.It's important to only trust information from our official website or in-app notifications. If someone is impersonating Cryptoniex Wallet or misleading you with false instructions, please report it to us immediately at support@End with official Cryptoniex domain. We take these matters seriously and are committed to helping protect our users.Stay safe, and never share your 12-word backup phrase with anyone a not even our team.
very good experience, safe and reliable would recommend others to use Cryptoniex wallet
Hi Christian! Thank you for taking the time to leave us a 5-star rating! We are glad you had a good experience with our wallet. We appreciate your support. a NA
I had to turn on my VPN in order to complete my send, BEFORE I could send coins.
Hi Errol! Thank you for your review! In some cases, a VPN is necessary to establish a stable and secure connection. If there is anything we can do for you, just let us know at support@End with official Cryptoniex domain! a MA
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