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e-mailed my contact Anastasia Bauer as I could not reach her by phone.she returned the call within minutes, problem solved. Thank you
Hi there, Kindly note, Anastasia Bauer is not associated with Cryptoniex Wallet and most probably a scammer. Moreover, we do not provide support via direct calls with our users. We only correspond via our official email (support@End with official Cryptoniex domain) or via the live chat service on our official support page.Be advised that in case of decentralized wallets like Cryptoniex, no one can block or freeze your crypto. If you have your 12-word backup phrase - you have full access to your assets.We wouldn't recommend to interact with these people further and contact your local cybercrime authorities for further investigation.I hope this information proves useful for you, should you need anything else to be sure to reach out to us at: support@End with official Cryptoniex domainWe are here to help!
