Moved my Mum to this complex in June 2022. She was 85 at the time of the move and it has been the best decision we have ever made. She feels, safe, secure and involved. Neighbours are friendly and supportive, site manager extremely helpful and Churchill, albeit new to us at this complex, are supportive and understanding of the needs of the householders and staff. My only observation and perhaps criticism is that Churchill itself need to move into the 21st century with their technology and accounting systems. Example, quarterly bills for ground rent came as a bit shock with no monthly DD facility available. My Mum has to rely on me to set up the payment each quarter.
