Jubilee Lodge, Fleet:My parents moved into this address about 2 years ago, and have settled very well after a significant ‘downsize’ & lifestyle adjustment.The accommodation is outstanding & the living environment likewise.Tracey, the premises manager, has consistently provided a 1st class service and balances the essential managerial role with an extremely welcoming, positive, supportive and helpful personality.More recently both my parents have been experiencing different medical needs (requiring surgery and a hospital admission simultaneously!)Both my brother and I live several hours away and have benefited hugely from Tracey’s helpful and ‘can do’ attitude. Communication has been smooth, efficient & effective and our recent short notice (& extended) visits have always met with positive support & helpful advice.I highly recommend these premises to anyone considering a move to this type of living.