Lorraine Rolfe is the manager at HomeSarum House in Salisbury and provides a truly excellent service. Over the past 18months Mum has become less mobile and unwell, and I have seen at close hand how much care Lorraine takes to ensure a great service for the residents. She regularly visits residents to 'check in' with a friendly chat which always lifts Mum's spirits. She knows all the residents well and works tirelessly for the community there. Lorraine is the heart of HomeSarum House!