Bradford

3.9
3.9 from 420 Reviews and Ratings
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Average Rating

3.9

/
5

420 Reviews

5 Star
65%
4 Star
6%
3 Star
4%
2 Star
4%
1 Star
20%

Filtered Reviews

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Review Time

Very good service and very helpful

Very good service and very helpful quick delivery aswell will use again.

5
Date of experience: May 08, 2025
Unique collection items.

Had a few items from here and started a collection of wolf items,just purchased the wolf candle set and they are really beautiful,they are unique and not in the shops and the detail is lovely,would recommend Bradford Exchange if you're looking for something different.

5
Date of experience: Apr 22, 2025
Erin
Still haven'???t received my order 10

Still haven'???t received my order 10 weeks after ordering, have spoke to 4 different people and have emailed 7 times, still no help

1
Date of experience: Apr 21, 2025
I'???m happy with all that I bought and

I'???m happy with all that I bought and how quick they were sent to me . Will buy again in the future .

5
Date of experience: May 04, 2025
I am a long-time customer..Grosan was

I am a long-time customer..Grosan was my name before the divorce. I really appreciate your products and the promptness with which you respond to every request! Congratulations!

5
Date of experience: Apr 16, 2025
Ordered 2 things for my little girls

Ordered 2 things for my little girls birthday says order confirmed but they didn't take a payment or send the item I spoke to customer services who told me there payment line was down and all ordered would be taken again in a few days and sent out nothing to worry about so I thought that's fine, still not heard anything so it's clearly not coming. Poor customer service

1
Date of experience: Apr 26, 2025
Marek
Never got items

Never got items. No one is replying to my emails.

1
Date of experience: Apr 29, 2025
Delivery excessive

Ordered 2 dolls, delivery stated '? ?9.99 or '? ?10 for express! Not '? ?9.99 '? ?10, nearly '? ?40 to have 2 dolls delivered. Plus, no update was given for delivery. Have ordered in excess of 30 dolls from here, but won'???t be again!!

1
Date of experience: Apr 14, 2025
Kept me informed from ordering to

Kept me informed from ordering to delivery

5
Date of experience: Apr 22, 2025
What went wrong is that nothing happened

What went wrong is that nothing happened, I gave an order, bank details etc, and after several emails, because your customer service doesn'???t do phone calls, I'???m 67 and we don'???t work like that.nevertheless the nothing was delivered, thankfully no money taken, nothing happened and you want me to rate your efforts. Even so if someone could contact me I would still like to have the watch. Andrew Walters 07765 455875

1
Date of experience: May 08, 2025

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