I tried to order 3 rings. I received the first one with in a week. It is beautiful. So I sent an email asking about the other 2. They replied that they send it to another facility to have it in graved. Well after a month I received my second ring and again it's beautiful. Now I am still waiting for my third ring, because they delivered it to the WRONG ADDRESS. So they sent it again and it ended up in Wyoming. I live in Indiana. I don't know who's doing what but I will not pay for a ring twice when I never received it from the beginning.