Bradford

3.9
3.9 from 420 Reviews and Ratings
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Terrible customer communication

Although I paid in full for my bracelet at the time of ordering and sent an email querying its location when it hadn'???t arrived within 7 days, it wasn'???t until I accessed the Live Chat on the website 2 weeks from ordering that I was informed that the bracelet was out of stock. This should have been conveyed to me before placing the order. I won'???t buy from Bradford Exchange again as feel that I can'???t trust them to provide the items ordered and paid for.

1
Date of experience: Aug 22, 2024

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