Although I paid in full for my bracelet at the time of ordering and sent an email querying its location when it hadn'???t arrived within 7 days, it wasn'???t until I accessed the Live Chat on the website 2 weeks from ordering that I was informed that the bracelet was out of stock. This should have been conveyed to me before placing the order. I won'???t buy from Bradford Exchange again as feel that I can'???t trust them to provide the items ordered and paid for.