The voip line itself it good but the customer service is appalling and there are hidden charges.I paid for the international saver and I was told that this meant that I would not be charged for calling international numbers in Europe. I then got my bill and was getting multiple charges for calling European number. When I spoke to them I was told that it was in the T&Cs - but who really reads every word of those?It was a miss-selling and hidden charges.Best to avoid this provider.