Tattum was extremely helpful and patient in dealing with me. It took some time for me to realise that I needed a broadband connection to the phone. There was no pressure to get the broadband from bOnLine but she was able to make an offer to instal the broadband as well as the phone system that was much cheaper than getting the broadband separately. It did not feel like a hard sell. I did not appreciate a final additional offer which expired 12 hour later which we had to decline as we could not complete the deal in that period. However Tattum was very understanding and in the end the offer was renewed and completed at the end of the process. Thank you Tattum
