Lejuan was very helpful, understanding and patience with me in regards to the upgrade. Having experience my last upgrade with Bonline ( the upgrade only went to around 20 mbps, I was expecting twice as much which was offered, but the clause did state up to 80mbps) the upgrade didn't reach my expectation so I wasn't comfortable with the current upgrade offer.I explained this to Lejuan who was very understanding and patience with me. Very happy with the service she provided but not comfortable with Bonline, just waiting for my contract to end.
