i am really saddened to write this review. When looking for a personal injury solicitor, everyone recommends or suggests bird 2 bird and Gordon, however my experience has been negative so far and only at start of the journey of what i feel would be very long and stressful. Contact was quick from enquiry, i feel that the person on other end of phone is a robot, there is lots of background noise and there is no personalisation.M y questions arent clearly answered, i am left on hold often and there are words that worry me like, probably, if ,hopefully. Ihave now been contacted by a 2nd robot who hung up on me mid conversation and call has not been returned. i am afraid i have little faith in this company at the moment, which is a real shame.