I purchased the Fire Life Safety Training Course that was supposed to be 1 hour in length. I was provided with 7 slides that covered the introduction. This was followed by the Final Exam, and course completion certificate. After requests for the course to be reviewed, fixed and reset so it could be completed, I was told I could log in and complete the course. This reset immediately provided the course completion certificate, but not the actual course. I am now being told they will not offer any resolution beyond the original reset. Very disappointing and unprofessional. Refund or course reset with complete course offering have been requested.
