I have a business account which has over 10 users. My employees including myself have had issues with the timer. I am currently trying to finish my OSHA 30, have spent the required 30 hours and the test is locked saying I need to spend an additional 17 hrs. I have contacted customer service and am told they will let the developers know but I never get a resolution. Unless you have unlimited hrs to spend for no reason dont use them. I will be filing a complaint with the BBB as this is preventing my company from starting on a job.