Initial offer for my iPhone 12 was not what was expected after trading in. Spoke to a lovely person named Georgie who was a delight. She was understanding, clear and listened. She offered wonderful customer service and we agreed on a better offer that both of us were happy to accept. A part of that acceptance was due to how nicely Georgie handed the call and on that basis I will be sending other handsets I have to UR and hopefully it will be Georgie that will oversee and provide a fair price.
