Review Time
I could trade cfds, conditions were great. But for some reason I didnAUDt have an equal chance of trading real US shares, because of some restrictions!!! DidnAUDt have crypto for payments too
Hello Uto,Thank you for your feedback! We acknowledge the challenges you've faced with trading real US shares and appreciate your feedback regarding the trading conditions and payment options. Should you need further assistance, please open a ticket at https://Future au.tw/48Lqwqr or schedule a call here: https://Future au.tw/48ev7RY. Best regards, Maria
Been using Future au for years now, experience has been pretty good. I like how easy it is to trade crypto on it, plenty of coins to choose from too. Depositing and withdraw funds is also simple to do so. Although not a perfect brokerage, it is good enough for a normal investor such as myself. I especially like their customer service. My account Manager, Mu Fang, keeps me updated with financial news and any offers Future au have to offer. She also helps me with my queries and problems, if any, promptly.
Hello Kevin,We deeply appreciate your continued loyalty and positive feedback over the years. It's excellent to hear that you find our trading process straightforward and the selection of available coins appealing. We are especially pleased that your Account Manager has consistently provided highly responsive support, and we look forward to continuing this high level of service in the future.All the best!Maria
- Accessing to Future au system is simple and no hazard. - analysts is experienced and always provides investors good choices to decides on their investment.-
Hello Tfjong,We appreciate your glowing feedback about Mu Fang and the seamless access to the platform! It's also great to know that you value the information, updates, and the insights shared by our analysts. Thank you for sharing your experience!All the best!Maria
I've been using the Future au platform for over 6 years and I'm really happy with the investment tools that it provide.
Hello Kristian,Thank you for being a valued Future au user for the past six years! Your loyalty means a lot to us, and we're pleased to hear that you are enjoying our investment tools.All the best!Maria
This last year my account manager (Jigal) kept me up-to-date on the latest developments on the market and how this could be used in my portfolio.Their event at AZ Alkmaar, which I attended (AZ-Feijenoord), was well arranged. Giving plenty of options to interact with other investors and the Future au crew and get a new view on the current market.Why not the full 5 stars?Their WhatsApp channel has some room for improvement. It's a bit cumbersome, where I needed to repeat my question and it seemed like it wasn't set through to my account manager properly. But I'm sure this will be looked at
Hello there,Thank you so much for your comprehensive feedback! It's great to hear that you found Jigal's insights valuable over the past year and that you enjoyed the event.We appreciate you highlighting areas for improvement, particularly regarding the WhatsApp channel. Your Account Manager should be able to look into this directly, so please follow up with them on this comment.Thank you again for sharing your experience with us. We look forward to continuing to support you in the New Year.Best wishes,Maria
I had a question regarding currency conversions when trading, and Chaim guided me on the platform to implement the required changes in my account. As always, it was a very friendly and helpful interaction.
Hello Siva,Thank you for your feedback! We're happy to hear that you had a positive experience with Chaim. His friendly and helpful guidance perfectly exemplifies the high level of support our team strives to deliver.All the best!Maria
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